Senior UX Designer (2021-2022)
During my time as part of the Central UX Team within Citi's Institutional Clients Group (ICG), I led the design on three projects - account onboarding, the ICG homepage website redesign and the ICG API website design. As well as those three, I also supported our external partners as they redesigned the Citigroup website. On top of my day-to-day project work, part of my role was to support and better the wider ICG UX community wherever I could. I helped manage and contributed towards the ICG Design System (ICG DS). I curated and edited a company-wide UX newsletter which aimed to raise awareness and promote the work of Designers within the ICG. I improved the processes of new Designer onboarding and project documentation and I also conducted tooling and methodology upskilling workshops.
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